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We’ve had a number of inquiries from our readers about RTSP viewing and how we configured our camera, router and cell phone to view remote live video.  We put together this simple how-to and steps for troubleshooting.  There are three different  Linksys Camera models that this tutorial will be pertinent to; the WVC80N, The WVC54GCA and the WVC210

STEP ONE – CONFIGURE CAMERA FOR RTSP:  Log into your Camera and configure the RTSP Mobile Streaming which is disabled by default.  We also need to set the RTSP image quality and frame rate lower for testing. See our Example YouTube video on enabling RTSP

WVC80N: Log into the camera, under IMAGE menu, scroll down to Mobile Settings and select “enable mobile streaming”.  Select 32Kbps for Bit Rate, and 6 frames or less for Frame Rate.  Enter in an Access Code of 12345

Goto OPTIONS tab, check RTSP port and RTSP Data Port are set properly.  We use the default 554 TCP for RTSP and default  5000 UDP for the data port.

WVC54GCA: Log into the camera, under IMAGE menu, scroll down to Mobile Settings nd select “enable mobile streaming”.  Select 32Kbps for Bit Rate, and 6 frames or less for Frame Rate.  Enter in an Access Code of 12345

Goto OPTIONS tab, check RTSP port and RTSP Data Port are set properly.  We use the default 554 TCP for RTSP and default  5000 UDP for the data port.

WVC210: Log into the camera, under AUDIO/VIDEO menu, scroll down to Mobile Settings and “enable mobile streaming”.  Select 32Kbps for Bit Rate, and 6 frames or less for Frame Rate.  Enter in an Access Code of 12345

Goto BASIC tab, check RTSP port and RTSP Data Port are set properly.  We use the default 554 TCP for RTSP and default  5000 UDP for the data port.

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Shown above are the two screens that need to be configured for RTSP viewing on the Linksys WVC80N


STEP TWO – CAN YOU VIEW YOUR CAMERA INTERNALLY?: Using VLC, Quicktime or RealPlayer, can you view the RTSP Stream using your access code?   See our example video on YouTube that uses VLC player to view our RTSP Stream.  When we say connect locally we mean in the same location as the camera you can get on your RTSP Player and log into the camera and view it.  When viewing internally, use the Internal IP address of the camera, NOT the domain name.  Our IP was 192.168.15.109 at the time so we entered in RTSP://192.168.15.109/12345 as the URL to play.   If you can’t see your camera internally you may not have the settings correct for RTSP viewing or may be using the player wrong.  If you can view it internally via an RTSP Player such as Quicktime, VLC or RealPlayer that’s good, let’s move on….

STEP THREE – REMOTE ACCESS WITH DDNS: Remote access can be tricky if you have a cable or DSL modem since these devices utilize DHCP.  DHCP is a method of assigning IP addresses to cable and DSL users, and in many cases these IP’s can change on you at anytime.  So, the first thing we want to do is eliminate this issue by getting a Dynamic DNS service such as TZO.  See our example video on YouTube that shows enabling DDNS in a Linksys IP camera. TZO gives you a domain name that tracks your current cable/DSL WAN IP address.  You then use the domain name to connect and not the ever-changing IP address.  Lucky for you, Linskys has extended Free TZO Trials in the WVC80N and WVC54GCA and a 30 day Trial for the WVC210.  You can get your free trial for the WVC54GCA and WVC210 at http://www.tzo.com/Linksys and for the WVC80N, simply use your setup CD and TZO is part of the remote access setup.

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Here we show the Dynamic DNS screen of the Linksys Camera and the TZO DDNS Status shows it’s updated properly


STEP FOUR – CONFIGURE YOUR ROUTER
In order to view your camera remotely via RTSP, you’ll need to open some ports, even if you have remote viewing via your Web Browser working, this requires a few more ports opened.  Log into your router and forward the following ports to the Static LAN IP of your camera

Port 554 TCP
Port 5000 UDP or BOTH


STEP FIVE – TESTING
Testing is the rewarding part and you should now be able to view your camera remotely.   See our example video on YouTube that uses VLC player to view our RTSP Stream -  Open up your mobile device and go to the web browser.  Enter in the URL, keep in mind that you may need to delete the HTTP:// and enter in RTSP://, this is a very common mistake.  Our domain name was MyName.MyLinksysCam.com so we typed in:  RTSP://MyName.MyLinksysCam.com/12345


We made a video to show you how to enter in your RTSP URL into your Cell Phone (made using an LG Voyager on Verizon)

This takes a few seconds and comes back with a “Buffering” message, be patient.  Once the video loads it will stream for 15 seconds or so.  You can then log back into the configuration screen of the camera and bump up the framerate, video quality and stream quality to improve your video image.

Still having issues?  Try going to RTSP://M.Youtube.com in your browser on your Cell or Mobile Device?  This is YouTube’s RTSP server and if it works here then you have an issue or misconfiguration on your network or camera, Check  your settings and try again.